Download Aligning Organizations Through Measurement: The by Victor Basili, Adam Trendowicz, Martin Kowalczyk, Jens PDF

By Victor Basili, Adam Trendowicz, Martin Kowalczyk, Jens Heidrich, Carolyn Seaman, Visit Amazon's Jürgen Münch Page, search results, Learn about Author Central, Jürgen Münch, , Dieter Rombach

Aligning an organization’s objectives and methods calls for specifying their rationales and connections in order that the hyperlinks are particular and make allowance for analytic reasoning approximately what's profitable and the place development is important.

This booklet offers assistance on the right way to accomplish that alignment, find out how to visual display unit the luck of objectives and techniques and use size to acknowledge strength disasters, and the way to shut alignment gaps. It makes use of the GQM+Strategies process, which gives ideas and actionable steps for developing the hyperlink among objectives and methods throughout a firm and allows measurement-based decision-making.

After outlining the overall motivation for organizational alignment via dimension, the GQM+Strategies process is defined concisely, with a spotlight at the uncomplicated version that's created and the method for developing and utilizing this version. The urged steps of all six levels of the method are then defined intimately with the aid of a complete program instance. ultimately, the economic demanding situations addressed by way of the tactic and circumstances of its software in are offered, and the family to different ways, similar to Balanced Scorecard, are defined. The publication concludes with supplementary fabric, similar to checklists and directions, to help the appliance of the method.

This booklet is aimed toward association leaders, managers, selection makers, and different pros drawn to aligning their organization’s targets and methods and setting up an effective strategic size application. it's also fascinating for tutorial researchers trying to find mechanisms to combine their examine effects into organizational environments.

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Additional info for Aligning Organizations Through Measurement: The GQM+Strategies Approach

Sample text

In Phase 1, the current organizational situation for which the grid is to be constructed is characterized. In Phase 2, the grid is defined as a model of organizational goals and strategies, the linkages between them, the rationales (context factors and assumptions), and the required measurement data. • Implement: The second stage involves the execution of the strategies and measurements defined by the grid, which allows checking the attainment of the goals, the effectiveness of the strategies, etc.

5 Example In the following paragraphs, we will illustrate the phases of GQM+Strategies with a continuous example of a fictitious Company X that provides banking and insurance services to enterprise and private customers on the European market. The company wants to establish a system of key performance indicators (KPIs) for the purpose of quantitatively understanding how well they are performing with respect to their goals and strategies and for evaluating their organizational success (or failure).

Moreover, we discuss the issue of adjusting the grid and its deployment based upon what is being learned from its deployment and application. 8 Part I The GQM+Strategies Approach • Chapter 8 explains how to analyze, visualize, and interpret the measurement data and other forms of information collected during the implementation of organizational strategies and how to identify improvement potentials regarding the GQM+Strategies gird and its deployment. • Chapter 9 explains how to package, store, and communicate the knowledge and experiences gained during the previous phases of the GQM+Strategies process in order to improve the GQM+Strategies grid, its operationalization, deployment, and application in the context of a specific organization.

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